Introduction:
Microsoft Outlook is a widely used email client that provides users with a convenient platform to manage their emails, calendars, and contacts. However, like any software, Outlook is not immune to errors. One such error that users often encounter is the [pii_email_e135f84d87e92e06b959] error. In this article, we will delve into the causes of this error and provide you with effective troubleshooting methods to resolve it.
Understanding the [pii_email_e135f84d87e92e06b959] Error:
The [pii_email_e135f84d87e92e06b959] error is typically an indication of a problem within the Outlook application. It may occur due to various reasons, such as conflicts with other email accounts, incorrect installation, out dated software, or issues with the SMTP (Simple Mail Transfer Protocol) server settings.
Troubleshooting Methods:
1. Clearing Cache and Cookies:
Often, the [pii_email_e135f84d87e92e06b959] error can be resolved by clearing the cache and cookies of your browser. This process helps in refreshing the application’s data and resolving any temporary glitches. To clear the cache and cookies, follow these steps:
- Open your browser and navigate to the settings.
- Find the “Privacy” or “Browsing Data” section.
- Choose the option to clear cache and cookies.
- Restart Outlook and check if the error persists.
2. Update Outlook:
Outdated software can sometimes lead to compatibility issues and trigger the [pii_email_e135f84d87e92e06b959] error. To update Outlook to the latest version, follow these steps:
- Open Outlook and go to the “File” tab.
- Click on “Office Account” or “Account” (depending on your version).
- Choose the option to update Outlook.
- Follow the prompts and restart Outlook after the update is complete.
3. Check SMTP Server Settings:
Incorrect SMTP server settings can prevent Outlook from sending or receiving emails, resulting in the [pii_email_e135f84d87e92e06b959] error. To check and modify the SMTP server settings, follow these steps:
- Open Outlook and go to the “File” tab.
- Select “Account Settings” and choose your email account.
- Click on “More Settings” and navigate to the “Outgoing Server” tab.
- Ensure that the server settings match those provided by your email service provider.
- Save the changes and restart Outlook.
4. Disable Conflicting Add-Ins:
Conflicts between Outlook add-ins can also trigger the [pii_email_e135f84d87e92e06b959] error. To disable conflicting add-ins, follow these steps:
- Open Outlook and go to the “File” tab.
- Click on “Options” and select “Add-Ins.”
- Disable all add-ins or selectively disable them one by one.
- Restart Outlook and check if the error persists.
- If the error is resolved, enable the add-ins one by one to identify the conflicting one.
5. Reinstall Outlook:
If all other methods fail to resolve the [pii_email_e135f84d87e92e06b959] error, reinstalling Outlook may be the last resort. However, before proceeding with the reinstallation, ensure that you back up your important emails and data. To reinstall Outlook, follow these steps:
- Uninstall Outlook from your computer through the control panel.
- Download the latest version of Outlook from the official Microsoft website.