What is digital transformation?
The act of employing digital technology to build new business processes, cultures, and customer experiences—or adapt current ones—in order to satisfy shifting business and market requirements is known as digital transformation. Digital transformation refers to this reinvention of company in the digital age.
It goes beyond conventional job functions like sales, marketing, and customer service. Instead, how you think about and interact with customers is where digital transformation starts and ends. With digital technology on our side, we have the ability to rethink how we conduct business and interact with our customers as we go from paper to spreadsheets to smart applications for managing our business.
There is no need to build up your business processes and then modify them for small enterprises that are just getting started. Your company may be future-proofed right away. It’s simply unsustainable to run a 21st-century company on sticky notes and handwritten ledgers. Being nimble, adaptable, and growth-ready are all benefits of thinking, planning, and constructing digitally.
The Sustainable Lean Six Sigma Approach for Digital Transformation
Technology is now seen as a key facilitator for all businesses rather than just an asset. Organizational interactions, both internally and internationally, have undergone a fundamental transformation as a result of the “Digital Transformation.” We have developed and accepted newer, better ways of “doing business” as a result. However, improvements to account for their digital business models must be made before firms can start to understand and seize opportunities and value within the “digital world.”
The classic TQM frameworks, such as Lean, Six Sigma, and the combination of the two known as Lean Six Sigma, are called into question by the evolving corporate environment. In essence, TQM frameworks focus on achieving changes over a much longer period of time. In certain cases, this isn’t the best approach in the technology sector because it makes it more difficult to adapt to the disruptive nature of digital mobility by emphasizing gradual impact.
Lean Sigma, in contrast, and digital transformation don’t go hand in hand. Lean emphasizes value through the reduction of waste and processes that don’t contribute value, whereas Six Sigma aims to lower errors and variance. Lean Sigma is an obvious platform since integrating new innovations into corporate functions necessitates an effective operational process as a basis.
Any digital plan can be made more successful by incorporating the Lean Sigma framework as a component of an organizational change strategy that places a strong emphasis on developing digital capabilities. As a company, we have observed that effective operational processes that support innovation and continual improvement are necessary for the successful application of technology.
The case for process improvement is stronger than ever. Due to its central focus on the ongoing redesign and improvement of operational processes, the implementation of the Lean Sigma framework for organizational change can aid in the establishment of sustainable organizational structures. The key is to consider how the framework’s components may be applied as a technique to perhaps redesign current processes in order to provide room for and allow full value realization for digital changes.
